Official document that lays out how our quality management structure works, including our quality policy and objectives and a highly detailed explanation of the quality control system being used.
All of Fox Valley Metrology's calibration services are accredited to the ISO/IEC 17025 standard for calibration and testing laboratories. This provides you with the ultimate level of confidence in our services.
The processes outlaid in our program guarantee that we are not only upholding our accreditation requirements, but striving to continuously improve the service we provide. The guarantee can give you the ultimate level of confidence in Fox Valley Metrology and our services.
Learn more about our quality program and see some of these selected procedures below. To learn more about the rest of our quality procedures, please contact us today.
Record control procedures for identifying, storing and maintaining records such as calibration certificates.
Procedures for evaluating and selecting suppliers.
Corrective Action Reports
Procedure definining a system for requesting, investigating, implementing and verifying the implementation of corrective actions.
Sometimes being good enough isn't enough. Learn how Fox Valley Metrology consistently focuses on getting better at all aspects of our service.
Procedure defining the proactive measurement of customer satisfaction.
Fox Valley Metrology Quality Guarantee
You have a lot to worry about running your quality program. We understand that well maintained measuring equipment is the foundation to your success. If you are not completely satisfied with any of our calibrations, we will recalibrate the unit to make sure it meets your requirements. Simply contact your local representative with your concerns, and we will take care of them immediately.